General Questions


FAQ

A water filter is a porous substance such as activated carbon which removes sediment and unwanted substances such as harmful chemicals and toxins from our water. Although filters are valuable, by themselves they are generally inadequate for turning municipal or well water into healthy drinking water. A filter improves taste and odor and reduces the level of many chemical contaminants in drinking water but no filter or combination of filters can even come close to eliminating all the known toxins present in our water today much less the all toxins we don’t even know about yet!

A water purifier is defined as a system that removes 90-95% of all contaminants in water. There are three recognized purifier technologies known today: reverse-osmosis, deionization, and distillation. Because of their powerful capabilities, purifiers must form the foundation of any drinking water system to have a chance at creating truly pure water.

Yes, using the Aquafilter products at home instead of buying bottled water will save you hundreds of dollars a year in real cost. Not to mention, our filters are designed to conserve water, which also translates into money saved.

Most homes get their water from one of two places – either a municipality system, “city water”, or a private water system which is typically a ground water well. Municipalities remove the ‘big things’ like leaves and silt from the water, and then disinfect it with chemicals such as chlorine or chloramines. Private wells are the responsibility of the owners to maintain, test and filter the water as needed. Knowing where your water comes from is important so you can determine what actions are needed to improve its safety and quality.

Yes. Our Water Filters have been independently certified to reduce specific toxic chemicals such as pesticides and herbicides. In addition, the filters contain patented filter media, which are superior at reducing selected contaminants, including heavy metals like lead and mercury. This reduction in contaminants results in improved water quality, taste and odor.

Individual filters and water filtration systems for residential applications are not only useful but necessary in every home and apartment. Their main purpose is to filter (remove and block pollutants) and treat (improve taste, odor and mineral content) tap water to such an extent that it does not constitute any smallest threat to human health. The use of filtration systems is particularly desirable in buildings equipped with outdated plumbing systems and supplied with chlorinated and deep well water as well as waters from agricultural areas.

The whole home water filtration system is installed at the point where the main water supply enters the home (the point of entry), delivering filtered water to all subsequent outlets.

A micron is a unit of measurement that is equal to one thousandth of a millimeter. Micron ratings are used in water filtration to refer to the size of particulates, such as sand, silt and sediment that a filter can remove from your water. Filters with a higher micron rating remove larger particles and those with a lower micron rating take out smaller particles in addition to larger particles. The desirable rating – higher or lower – depends on your water and how often you want to change your filters. If you don’t have a lot of sand and sediment, a sub-micron or lower micron rating will remove more particles from your water providing you cleaner water. If you have high amounts of sand and sediment, a sub-micron or lower micron level will clog up quicker and need to be changed more often. We recommend trying a few filters with different micron ratings to determine which works best with your water and desired filter change schedule.

When choosing appropriate filter cartridges for your filtration system installed at home, apartment or office the following criteria need to be considered: a) the origin and level of water pollution b) the use of water (ie, for immediate consumption, for bathing or washing) c) the location of the installation of a filter or filtration system, i.e. the water at the point of entry (POE) and point of utility (POU). These factors should be taken into consideration whenever you buy filters or filtration systems.

Water which contains viruses can cause many diseases. Here is list of viruses that has been confirmed to be present in the water: - IH virus - hepatitis Icterus, - IS the virus - serum hepatitis, causing jaundice infectious - Viruses causing inflammation of the meninges, - Polio virus from the group, causing polio.

The pH factor indicates level of acidity or alkalinity of aqueous solutions. The correct pH of water should be between 6.5 to 9.5 according to acceptable standards.

The term water softening refers to a technique which involves removing ions, the source of water hardness. In most cases these are ions of calcium and magnesium. During water softening processes ions of iron can also partially be removed from the water. The best way to use a water softener device is to install it directly to a water supply pipe entering the premises - called Point-Of-Entry (POE) installation.

Yes, water softening filters and specifically filter cartridges series FCCST, such as: FCCBKDF2 and FCCBKDF210BB can be used for drinking water applications.

Water softeners need to be screened once a month. To ensure their performance at the highest level, salt level should be maintained at all times in a half-filled state.

Before salt will begin to work it requires time to dissolve in the reservoir (about 6 hours). When recovery process is started immediately after the addition of salt, water softener may not work correctly. When the water softening does not take place, it may also mean that the breakdown of the device or salt used is inadequate.

When water does not become soft enough, you must first take into account the type of salt used, or a mechanical failure of water softening components. When these elements are not the cause of poor performance of the device, the water softening resin may require replacement or, in extreme case, a complete water softener unit should be replaced.

There are several indicators that help to find out if your water is soft enough, here is the list: - Sediment on the heating elements of household appliances (kettle); - A white sludge after making the tea; - Dry skin, rough hair after bathing; - Rusty stains on the bottom of the sink or tub; - Increased consumption of detergents and less foaming soap; - After washing clothing is very stiff and uncomfortable to the touch; - Use of Aquafilter FXT water quality tester to determine the level of water hardness Aquafilter FXT water quality testers can be used for illustration purposes only and are not meant for professional research. In order to make professional analysis, please refer to your closest Sanitary-Epidemiological Laboratory or have appropriately accredited laboratory test our water. Test results from Aquafilter FXT testers cannot be used as basis for professional product selection ofr new water filtration and softening systems.

Before installing water softener water should be tested and meet the following conditions: Sediment content - excessive cloudiness caused by sediment layer can weaken the performance of the water softening resin. In such case consider pre-filtration solution. Total hardness content - softeners are subject to certain restrictions as to the level of "hardness." Make sure that the unit being installed is appropriately matched with the right water hardness solution. Iron content - if iron concentration exceeds 0.5 mg / l, before installing water softener, water must be appropriately treated by iron removing solution. Chlorine content - if concentration of chlorine is equal to or higher than 0.7 mg / l, install high-efficiency filter Big Blue with carbon filter before installing a water softener. Total dissolved solids (TDS) - water with a high level (above 2000 ppm (mg / l)) of TDS may reduce efficiency of water softener by interfering with ion-exchange processes. To compensate with these limitations higher levels of regeneration will be required. Parameters of raw water can be verified in two ways: 1. by use of disposable tests for water FXT-AQ that can be purchased from Aquafilter. WARNING! Disposable tests by Aquafilter Company should be used only for initial identification of the problem of water. Based on the tests results appropriate filter units and water treatment can be selected. 2. by professional analysis conducted by accredited laboratory.

The latest research shows that the water filtered through the water softeners can be safely consumed. In areas where water is very "hard" water should not be used for food preparation for children and infants, due to high concentrations of potassium and sodium ions which results from conversion of calcium and magnesium ions (during softening). Recommended dose of sodium ions in the water should not exceed 200 mg/l.

In most cases, sodium is not harmful to health. However, in extreme cases, when sodium's concentration exceeds 200 mg/l, it may cause diseases and harm development of neonates consuming foods prepared from such filtered water.

Reverse osmosis, also known as hyperfiltration, is the finest means of filtration available today. It is the most common treatment technology used by premium bottled water companies. Reverse osmosis refers to the process of forcing water through a semi-permeable membrane under pressure.

Reverse osmosis uses a semi-permeable membrane, allowing pure water to pass through it, while rejecting the contaminants that are too large to pass through the tiny pores in the membrane.

Yes, RO is generally an excellent choice for homeowners with well water. However, it is important to note that reverse osmosis does not provide foolproof protection against all microorganisms. You should have your water tested for bacteria and virus contamination before relying solely on reverse osmosis. If microbiological contamination is present or suspected, you should combine reverse osmosis with an ultraviolet system for maximum effectiveness and protection against bacteria and viruses. A water softener or whole-house iron filter may also be advisable (depending on the level of relevant contaminants in your well water) to prevent membrane fouling, thereby ensuring maximum membrane life and effectiveness.

This sometimes happens when you first install your new filter cartridge. The cloudiness is harmless, compressed air. To remove it, the cartridge needs to be flushed for 5-9 minutes. If your water pressure is low then it may need to be flushed for longer.

Nothing’s wrong with the filter. It’s just that the filter cartridge hasn’t been flushed for long enough and there’s some leftover carbon powder from the manufacturing process. It’s harmless and easy to fix. Just open the tap for 5-9 minutes. This will fully activate the system and clear it.

Brine tank usually does not require cleaning unless it contains large amounts of salt (insoluble in water) or due to the system breakdown. However, if the resin deposited insoluble substances, the tank must be cleaned periodically to prevent the failure of the device.

Transparency of filter housing can affect bacterial growth only if the filter is installed in direct sunlight or water in the filter is standing or flowing too slowly. Proper maintenance and frequent replacement of filter cartridges eliminate problems associated with the development of bacteria.

Yes. Sediement filter cartridges are installed before carbon and specialty filter cartridges. Such system configuration will protect the cartridges from clogging faster thus extending their life-span.

There are series of filter cartridges that can undergo a process of regeneration. Series of multi-use filter cartridges: FCCEL, FCPNNxM, FCHOT3, FCPHHxM, FCCER, FCCER-CN.

Hot water can damage the filter cartridge, destroy filtration media, as well as damage entire filter housing. There is a special series of cartridges designed for hot water. All filter cartridges and filter should only be used for their intended purpose.

Polypropylene string cartridges are made of pure polypropylene twine winded in such a way that the density increases towards the core of the cartridge. They are designed for primary filtration of suspended solids and sediments which may cause damage to the heating devices and household appliances. They stop sediments with grain thickness of 1 to 100 microns. These filter cartridges are the latest generation of mechanical filter cartridges and remove rust and other sediments found in tap water. They are characterized by large absorption of contaminants. Polypropylene fiber cartridges contain micro-bubbles and are resistant to chemicals and development of micro-organisms. Special production technology provides accurate filtration of sediment thickness from 1 to 50 microns. Depending on the cartridge micron size may vary from 1, 5, 20 or even 50 microns. In contrast to sting cartridges polypropylene fiber cartridges can clog up. This causes high pressure drop which is a sign that cartridge needs to be replaced.

Pressure regulator should be installed at a time when water pressure in your plumbing water system is significantly larger than the one at which water filtration system can be operated safely. For example, if User's Manual indicates that the filtration system that you about to install operates at maximum pressure of 3.5 bars (50.75 psi) and you plumbing systems operates at 4 bars (58 psi), then you must install a pressure regulator.

System tank should be installed no more than 3 or 4 meters (10 to 13 feet) from the system. Pressure of filtered water drops by 0.1 bar with each meter (3 feet). With all the underground pressure water drawn from the tap will be reduced by about 0,1 bar in relation to the pressure in the tank. The container can be mounted up to a maximum of 8 m from the system, be careful that the hose connecting the tank system is not affected by the collapse, friction or breakage.

The most important steps to ensure proper and long-term operation of Reverse Osmosis system is its regular maintenance (ie replacement of cartridges and RO membrane).We also suggest completely emptying system's water tank at least twice per two weeks. This will ensure the good performance of RO membrane and significantly extend its life. Clean water can be used not only for drinking but also for washing face, bathing babies and children, watering flowers, etc.